UpNet's Customer Purchasing Gateway (CPG) is a cost effective, self-service application that allows sellers (suppliers/manufacturers) to provide a comprehensive order-taking e-Commerce solution to their buyers (distributors/resellers). B2B customers expect a self-service workspace that provides a convenient way to place new orders and view their order histories. As with B2C e-Commerce, this allows you to stay open for business around the clock and delivers a first-rate customer experience.
Delivered on-demand as a customized add-on to an ERP, PIM, or order processing solution, the Customer Purchasing Gateway's interactive workspace allows buyers to view personalized product catalog, select products, view shopping cart, place orders, view order status and history, and perform remittance and payment. This web portal is private, branded, and all inclusive for the buyer's order placing activities, facilitating the perfect order; right price, right quantity, right time.
- Enhanced customer control over purchasing decisions
- Improve operational efficiency through error free order submissions
- Ensure ease of use for buyers
- Eliminate manual bottlenecks
- Increase accuracy of fulfillment
- Empower trading partner collaboration
- Consolidated location for order activities
- Facilitates order taking and processing
- Online product catalog
- Buyer centric price and SKU listing
- Shopping cart and checkout
- Real-time visibility to product detail for buyers
- Password protected access to interactive workspace