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The Human Difference |
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Enhancing the Technology Yes, UpNet is a technology company. We are proud of the innovative approach and breakthrough technology our solution employs. We are confident that it provides unmatched speed to value. But that doesn't mean we don't understand the critical role played by the human touch. Or technical support staff track and monitor every transaction on our platform to ensure the integrity of every system connection.
Connecting in Service Every UpNet customer, client and trading partner is connected directly to an experienced technician who will solve your issues immediately on the phone. No account managers to triage or service screening staff to reroute you to knowledge bases online. You are provided the direct phone number and email address of your personal UpNet Service Technician.
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Success Story
| February 2005 -- Fox Packaging staffed an internal EDI team that struggled to effectively communicate purchase to payment information with over 40 customers. They even had to rely on the support of external consultants to keep up with programming and testing. |
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