UpNet's professionals provide a fully supported solution. We are not a tool, a software, or a library of maps. We are a complete fully supported --- solution.

Our breakthrough technology works better. Our innovative approach delivers better results. There are less things to go wrong. The result is better service.

From the initial on-boarding, to translation, exchange, communications and reporting; our breakthrough technology connects your disparate systems, and our people ensure that it is meeting your business needs. Whether you are connecting via EDI to a trading partner network, connecting legacy systems with new ERP via an enterprise system bus, building a BI platform in an acquisition process; the UpNet team watch, monitor, track and ensure the integrity of every event-based exchange on the network.

UpNet experienced professionals have the technical and industry expertise to allow you to focus on your business. Every customer receives the following support:

Breakthrough Technology
Our world-class data center ensures that your transactions meet the security, reliability, and back-up requirements of your business. Processing more than two million transactions every month, UpNet provides mirror processing, continuous and batch backup, and offsite storage. With an unmatched SLA, we deliver reliability and speed.

A Human Touch
Every UpNet customer, client and trading partner is connected directly to a technical professional who can solve your issues immediately on the phone. No account managers to triage, no service staff to reroute you to knowledge bases online.. UpNet customers connect with their very own techie at any time using their direct phone number and/or email address.

24x7 Complete Control
UpNet's unique technology provides complete visibility and control over all aspects of your system's connections. From our online tool you can pull 411 reports on any possible variable, or Lifecycle Reports, which show the logical connects between any set of transactions. You can download the file structure and format of any transaction anywhere in the system. Our online tools also provide a neutral platform for trouble shooting, issue resolution, problem identification.

International Support
In a global market, your systems can never sleep and your partners could be anywhere around the globe. Just like our technology allows your systems to connect without changing their language, UpNet's support team is prepared to provide you the support you need whatever language you speak and whatever time zone you do business.